Privacy Policy | Junkrat Junk Removal

At Junkrat Junk Removal, your privacy matters. We are a Las Vegas service business and we treat your personal information with the same respect we would expect for our own. This Privacy Policy explains how we collect, use, and protect the information you share when you visit our website or contact us for junk removal services.

1. Information We Collect

We collect basic information to help schedule junk removal services and respond to customer inquiries. This may include:

Name
Phone number
Email address
Service address
Photos sent for junk removal estimates
Messages or details submitted through forms, text, or email

We may also collect general non-identifying information such as browser type, device information, and basic website usage statistics.

2. How We Use Your Information

The information you provide may be used to:

Respond to inquiries and schedule junk removal services
Provide estimates for junk removal or cleanout jobs
Send appointment confirmations or service updates
Improve our website and customer experience
Maintain internal service records

We do not sell, rent, or trade your personal information to third parties.

3. Cookies & Website Tracking

calltherat.com may use cookies or basic analytics tools to understand how visitors use the website. This helps us improve our pages and make it easier for customers to contact or book services.

Cookies do not give us access to your personal identity. You may disable cookies in your browser settings at any time.

4. Payment Information

If payments are processed online, they are handled through secure third-party payment processors. Junkrat Junk Removal does not store or have access to full credit card information.

5. SMS & Email Communication

By contacting Junkrat Junk Removal, you may receive service-related communication such as:

Appointment confirmations
Scheduling updates
Follow-up messages
Responses to service inquiries

You may reply STOP to opt out of SMS communication at any time.

6. Sharing Your Information

We only share information when necessary to:

Coordinate services with our team or subcontractors
Comply with legal obligations or safety requirements

We do not share personal information with outside companies for marketing purposes.

7. Data Security

We take reasonable precautions to protect the information you provide. While no system can guarantee complete security, we use modern tools and practices to safeguard your data.

8. Links to Other Websites

Our website may contain links to third-party websites or services. Once you leave our website, we are not responsible for the privacy practices of those sites.

9. Your Rights

You may request to:

Update or correct your personal information
Request deletion of your information
Ask how your information is being used

To make a request, simply contact us and we will assist you.

10. Updates to This Policy

This Privacy Policy may be updated occasionally. The most recent version will always be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Junkrat Junk Removal
Email: george@calltherat.com
Phone: 702-350-2953
Website: calltherat.com